FREQUENTLY ASKED QUESTIONS
PATIENT FREQUENTLY ASKED QUESTIONS
When you arrive at the medical detox facility, the medical staff will take your history and work with you on the best medical detox plan for you. Your medical detox plan could change, depending on how you respond to the treatments. Your team will ensure good hydration and proper levels of vitamins and minerals for your body as you progress through the detox process. You can be confident that the clinical staff will work 24/7 to keep you safe as well as comfortable.
Withdrawal symptoms may vary from mild to moderate and sometimes to life-threatening. They can include headaches, anxiety, depression, insomnia, restlessness, lack of concentration, sweating, palpitations, racing heart, difficulty breathing, tremor, vomiting, and tightness in the chest. The most dangerous of the symptoms include heart attack, stroke, hallucinations, grand mal seizures, and delirium tremens.
Withdrawal need not worry you if you choose a medical detox; the physicians, psychiatrists, psychologists, nurses, behavioral health technicians, therapists, and counselors attending to you will be on hand to prescribe necessary measures and treatments to alleviate symptoms and make you comfortable. Because of this, you will need to stay at the facility during the medical detox process.
About Detoxing: Our Treatments
You may feel some discomfort during the process depending on what you are detoxing from, the length of time you have been using the substances and any health issues you may have, however we will treat all of your symptoms and keep you as comfortable as possible during the entire process as we are a full medical detox facility.
Patient comfort is paramount. Our medical protocols are designed to keep patients safe and comfortable. All protocols were designed by our medical director who has over 20 years experience in the detox field. Our protocols, coupled with our high end facility provides an oasis where patients can heal and recovery in comfort.
A typical detox can range from 3 to 7 days yet some substances such as Methadone will require a longer time to safely taper.
While most centers estimate that the detox process will take 3-7 days, the length of time depends on several factors:
- Your unique DNA and metabolism
- The type of drug for which you seek detoxification
- The amount of the drug or alcohol you used, over what period of time
- Your age
- Your overall health status
- Your state of hydration
- Your state of mineral and vitamin deficiency
- If you are using more than one substance
All of our patients are treated as family with care, compassion and respect as this can be a challenging time for many.
We treat all patients 18 years and older as addiction or dependence does not discriminate.
We have a comfortable outside area for our smoking or vape patients and often time patients use the area to simply enjoy the beautiful weather and socialize.
All of our rooms are very clean, private and have their own restrooms for personal comfort. In addition, our linens and towels are upscale, high quality and we also provide luxury robes.
We allow you to keep your cell phones, computes, iPads….anything that you may need to continue working if necessary or simply to stay in touch with your support system and loved ones while you are in our care.
We also have visitation which we encourage so you have that additional continued comfort that can provide more ease through the entire process.
We offer two very upscale private suites for the executives who need to continue working while in our care and prefer that over our other private accommodations.
Additionally, we have a craft/computer room for patients to utilize and a group room where patients have the opportunity to go to group or use the room to relax.
We are a full medical detox facility. Our job is to keep our patients safe and comfortable during the process. We address all patient needs and potential side effects they may experience including sleep disturbances, anxiety, nausea, aches etc.
Many of our highly trained staff members are in recovery so they understand what the patients are going through and are very empathetic.
All of our patient rooms and restrooms are private and we also offer two executive suites which include recliners, larger beds, a full length desk/work area and a personal mini refrigerator.
We do not have any completed blackout periods for our patients, we actually encourage healthy outside support from family and friends who will be a positive influence and support the patients to continue moving forward in their recovery once the successful detox has been completed.
We accept most insurance and have private pay rates that are competitive.
We are happy to bill your insurance for you, we are In Network with Blue Cross Blue Shield, however we accept all insurance excluding state insurance which is AHCCCS and Medicare. Please reach out to our admissions staff to discuss private pay pricing.
Yes. Our facility is ADA compliant and accessible for those who have reduced mobility or a physical disability. Please call us with your questions about special accommodations and accessibility.
Yes. Our facility is LGBTQ friendly.
FAMILY FREQUENTLY ASKED QUESTIONS
Patients may feel some discomfort during the process depending on what they are detoxing from, the length of time they have been using the substances and any health issues they may have, however, we will treat all of their symptoms and keep them as comfortable as possible during the entire process as we are a full medical detox facility.
All of our patients will meet with our Clinical Director who will do a thorough assessment with your loved one. Once that is completed, we will make referrals and recommendations depending on the need. For example, some patients may only want to see a therapist or many choose to go to residential treatment while we also have referrals for IOP and PHP so again, this I based on what is discussed in the one on one and we suggest placement depending on the individual needs.
We have visitation daily which we encourage so that your loved ones have the additional support, comfort and connection and also for the families to begin to see the changes that are already taking place while they are being medically detoxed and in our care.
Yes. There are standard visiting hours, however, if special visitation time are needed due to work we are happy to work with any scheduled. Family support is critical at this time and we will work to make sure we can accommodate any visitation schedule. Lastly, there is NO blackout for patients. They may keep their cellphone at all times. This provide access to family support. You may also call the nurses station directly to get medical updates on your loved ones as long as there is a Release of Information signed by our patient.
We accept most insurance and have private pay rates that are competitive.
Cost is determined by if the patient has insurance, in or out of network on their policy or if they are a private pay status. Also, our executive suites are a bit more expensive than our other private rooms.
We have 24/7 Nursing care and Behavioral Health Technicians at all times on staff caring for your loved ones. The doctors make their rounds daily and see your loved one to check on medications, how they are feeling and if the personalized taper is appropriate to ensure your loved one is continually improving.
Patients see a provider every day of their stay with Scottsdale detox. In addition to daily provider access there is 24 hour nursing support by Registered nurses who are experience in detox. Therapist are available 7 days a week and provide groups specifically designed for the detox process.
Our Clinical Director does a one on one assessment with your loved one and as a team, we have many referrals that we can offer to assist with.
Our Clinical director designs after care and discharge planning based from her assessments of the patient. This ensures the patient is matched with the correct level of care after discharge.
Below is a great resource for families that cannot afford to pay an interventionist. It helps family members with the intervention of family members through a course and coaching:
Yes. Our facility is ADA compliant and accessible for those who have reduced mobility. Please call us with your questions about special accommodations and accessibility.
WE ACCEPT INSURANCE
We accept most private insurance. We are in-network with Blue Cross Blue Shield.
Struggling with addiction is hard enough, and trying to do it alone is practically impossible. Misuse of drugs or alcohol hides the underlying causes of your addiction and these will continue to disrupt your life until they are uncovered and addressed.
If you are reading this right now and need to change things in your life, please call us now. We understand how you feel and the struggle to pick up the phone. Our staff recognizes that people who try to quit by themselves oftentimes get frustrated and feel helpless when they can’t. You can, and we can help.